Contact us

Questions about a test, an order, or your results? We reply within one working day.

Support

Orders, kits, results and account help.

Data-protection questions and subject-access requests.

Clinics, pharmacies, GP practices, consultants and hospitals interested in patient testing.

We can’t provide emergency care. If you feel seriously unwell, call 999, or NHS 111 for urgent advice — don’t wait for a test result.